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SCHS takes a holistic approach to the needs of clients and the community with an emphasis on continuous quality improvement and excellence in service delivery based on the principles of collaborative primary care.
The purpose of the Consumer Advisory Group (CAG) at Sunraysia Community Health Services (SCHS) is to provide a community perspective in relation to the planning, delivery and evaluation of SCHS’ programs and services.
The community members will bring their own diverse experience and knowledge, sharing a common interest in the provision of health care. The community members will advise management on priority areas and issues requiring consumer and community participation, and on matters of community interest or concern.
Community member representatives will be encouraged to utilise their personal social networks to discuss SCHS services and bring any associated broad issues, concerns, comments arising from such discussions to the attention of the committee.
The community members will help ensure that the community is informed of SCHS services and processes.